Assistant Restaurant Manager - Samovar Lounge

(19882)

Key Duties and Responsibilities

• Ensure all guests receive personalized and high-quality service.
• Handle VIP guests and special requests professionally.
• Resolve guest complaints promptly and effectively.
• Maintain 5-star service standards at all times.
• Monitor guest satisfaction scores and feedback. Manager in preparing annual operating budget.
• Supervise daily restaurant operations.
• Ensure proper table setup, hygiene, and ambiance.
• Coordinate with kitchen for smooth food service.
• Maintain service timing and quality control.
• Oversee opening and closing procedures.
• Assist in recruiting, training, and mentoring staff.
• Conduct daily briefings and shift meetings.
• Ensure grooming and uniform standards.
• Monitor staff performance and productivity.
• Prepare duty rosters and manage scheduling.
• Monitor daily sales and revenue targets.
• Control food and beverage costs.
• Assist in budgeting and forecasting.
• Handle cash, billing, and POS systems.
• Prepare operational reports for management.
• Ensure compliance with health and safety regulations.
• Maintain HACCP standards and food safety protocols.
• Conduct regular inspections for cleanliness.
• Ensure compliance with hotel SOPs and brand standards.

Experience & Educational Requirements

• Strong leadership and communication skills
• Excellent guest handling abilities
• Knowledge of fine dining service styles
• Wine & beverage knowledge
• Conflict resolution skills
• Time management & multitasking
• Strong understanding of luxury hospitality standards
• Worked in a luxury 5 star hotel for at least 2 years
• Excellent communication skills in English.
• At One&Only creating JOY is at the forefront of everything we do.
• If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.
• We Thank You for your interest at Kerzner –One &Only Resorts.
• Please note that only shortlisted candidates will be contacted.
• Our brand is expanding faster than ever before.
• We are investing in the growth of our company, and that means we are committed to investing in you.
• Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit.
• We believe in making our guests happy beyond anything they have ever imagined.
• We wow them at every turn and create memories that will last a lifetime.
• You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.