Assistant Restaurant Manager - Based in Dubai

Purpose of the role:

The Assistant Restaurant Manager is responsible for the business performance of their restaurant as well as maintaining high standards of food, service, and health and safety.

S/he will also be responsible for combining strategic planning and day-to-day management activities such as shift pattern organization.

· Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service.

· Ensure that the outlet operations and brand guidelines are adhered to as required by the company and the franchise standards.

· Preparing reports, including staff control, food control and sales.

· Train all customer service staffs to be “the face” of the restaurant by being warm, friendly and customer focused.

· Manage and supervise staff and providing them with feedback.

· Hold daily pre-opening staff meeting as well as monthly staff meeting.

· Conduct the necessary food quality check on daily basis to ensure consistency

· Support in the training of new staff members

· Coordinating the entire operation of the restaurant during scheduled shifts.

· Ensure positive guest service in all areas.

Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.

· Ensuring that all employees adhere to the company's uniform standards.

· Organizing and supervising the shifts of all restaurant staff.

· Ensure an efficient Rota management system whereby restaurants are staffed appropriately.

· Oversee system transactions and control the voiding system, opening & cash out procedure, system reconciliation, and daily banking procedure.

· Maintain optimum stock levels to ensure smooth running of operations to cater to customer demands.

· Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.

· Ensure compliance with operational standards, company policies, local laws, and ordinances.

· Responsible for ensuring consistent high quality of food preparation and service.

· Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.

· Bachelor’s Degree/Equivalent.

· Premium or QSR restaurant management experience of minimum 4 to 5 years, with full knowledge and understanding of restaurant operations.

· UAE experience of at least 1 year in similar role is an advantage.

· Ability to work under pressure.

· Excellent grooming/appearance at all times.

· Good verbal and written communication skills.

· Highly organized.

· Good MS Office skills.

· Teamwork oriented.

· Motivated and great at motivating staff.

· Sociable with an open personality that fits with the brand image.

· Commitment to developing and maintaining a premium brand.

· Minimum upper-intermediate or higher command of English.

**Salary:** AED 4,800/month (No accommodation) + Duty Meals

**Other Benefits:** Medical + Airfare every 2 years