Assistant Recreation Manager

Overview

Job Description

• Extensive knowledge of Personal Training and classes being taught.
• An understanding of current trends in fitness and wellness.
• Knowledge of anatomy, physiology, muscular function, exercise program implementation, safe group exercise or instructional procedures, and use of related class materials and/or equipment.
• Lead and motivate team to a level of service, which exceeds all guest expectations by facilitating teamwork and ensuring all duties are performed in a consistent manner and in the time allocated.
• To maintain close contact with guests, receiving feedback regarding the operation of the Spa and recreational facilities of the hotel.
• Ability to manage cultural diversity.
• Meet requirements of VIP guests.
• Express continuous commitment to participant development.
• Advocate of safety and risk management.
• To promote the Fitness area, Personal training sessions, classes.
• Encourage sales through full product and price knowledge of offered and available facilities.
• Act in accordance with all hotel policies, personnel policies, spa policies and procedures including all Health and Sanitary regulations.
• Provide optimum service through staff training, coaching, feedback and ensuring adequate staffing levels.
• Monitor products and accessories used in the Spa & Recreation department to ensure all budgets are achieved and adhered to.
• To assist in the preparation of yearly operating, operation equipment and capital expenditure budget.
• Prepares daily revenue reports and monthly usage reports.
• To ensure that all employee report for duty punctually wearing the correct uniform and name badge at all times.
• To assist in the building of an efficient team of employee by striving to maintain standards of excellence.
• To conduct employee evaluations for all Spa & Recreation department positions, to review existing performance and identify any areas for further development and improvement.
• To interview potential new employee in liaison with the People & Culture department.
• To supervise departmental orientation programs for new employee.
• To conduct training courses for new employees and a regular "refresher" course for existing employees.
• Offers suggestions and makes recommendations to the management on ideas for improving the spa operation and performance.
• Full responsibilities of the gym, health club, swimming pool, guest facilities and equipment maintenance.
• Following on maintenance contract and warranties.

Qualifications

• Previous experience in a similar role within a hotel environment in the UAE is required.
• Holder of the relevant professional certifications and licenses required to operate within the UAE.
• Proven experience in managing and leading small teams across Gym/Health Club, Swimming Pool, and Spa operations.
• Strong understanding of wellness trends, guest lifestyle programming, and recreation-focused guest experiences.