Assistant Project Manager (UAE National)

Overview

Duties & Responsibilities

• Support budget and spend tracking for outsourced services, validating supplier invoices against contracted scope, rates, and performance.
• Review and validate variations (e.g., scope changes, ad-hoc works), ensuring appropriate approvals and change controls are obtained and evidenced.
• Maintain accurate records to support forecasting, accruals, and management reporting.
• Serve as the RES point of contact for supplier-related incidents (e.g., outages, safety events, service failures), coordinating response, communications, and follow-up actions.
• Drive timely root-cause analysis (RCA) and corrective/preventative actions, tracking actions to closure and escalating where required.
• Coordinate stakeholder communications for planned works to minimize business disruption and ensure operational readiness.
• Act as the designated Third-Party Engagement Manager (TPEM) for assigned suppliers, ensuring all required activities are completed on time and to standard.
• Ensure contracts, statements of work, service levels, and change controls are established, current, and maintained.
• Maintain an up-to-date supplier inventory for RES UAE, including services provided, locations covered, and governing agreements.
• Support identification, assessment, and ongoing management of third-party risks, including operational resilience considerations.
• Ensure supplier documentation remains current and readily accessible (e.g., insurance, certifications, relevant H&S documentation).
• Support due diligence, periodic reviews, and audit readiness in line with the third-party management framework.
• Coordinate effectively across internal stakeholders and external suppliers to sustain uninterrupted service delivery while managing competing priorities.
• Apply sound judgement under time pressure (e.g., incidents, urgent work), knowing when to act independently and when to escalate.
• Communicate clearly and confidently with senior stakeholders, providing concise updates on status, risks, options, and recommendations.

Experience & Qualifications

• A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)
• 2 years’ experience working in a project/operations management focused role is required.
• Strong attention to detail is required for the role.
• Strong analytical capability to interpret metrics and draw sound, data-led conclusions
• Solid understanding of operational management principles and internal control frameworks
• High personal drive and self-motivation
• Able to make well-balanced recommendations using both qualitative judgement and quantitative evidence
• Proven communication and planning skills, ideally within a matrixed environment
• Strong communication and interpersonal effectiveness
• Build trust working relationships and collaborate well across teams
• Good judgement on when to escalate matters to senior team members
• For further details and application information please visit our careers site, searching for the reference number **47997.**
• We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.
• HSBC is committed to building a culture where all employees are valued, respected and opinions count.
• We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.
• Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
• Issued by The Hong Kong and Shanghai Banking Corporation Limited