Assistant Operations Supervisor

High School Diploma or GED required;

Prior Lead or Supervisory experience is required;

Previous training and experience in the baking industry obtained through education or experience is required;

Good interpersonal and human relations skills with ability to maintain a positive professional demeanor accepting responsibility and willingness to learn;

Knowledge, training, and experience with production, sanitation, quality, and safety;

Ability to select, train, develop and motivate staff and teams;

Good verbal communication skills, and effectively give clear instructions to direct and motivate team members;

Possess knowledge of OSHA 10 or the ability to complete the compliance class;

Must have good employee relation skills, be team oriented and work well with others, give and receive direction, and follow clear and detailed instructions;

Acquire knowledge through training and coach and train others on equipment procedures and workplace health & safety procedures;

Ability to make decisions concerning personnel problems, production, sanitation, and shipping;

Efficiently work and respond in a fast-paced environment to meet operational demands;

Possess capability to stay focused and accomplish multiple tasks independently with little supervision and within established timeframes;

Must be able to operate a forklift;

Ability to troubleshoot problems and be able to make on the spot decisions to keep equipment running;

Strong knowledge of food safety principles including SQF required;

Good understanding of HACCP, SSOP, GMPs, and knowledge of FDA regulations.

Proficient computer experience with knowledge of Microsoft Word, Excel, Outlook, and warehouse management software (ERP/WMS);

Ability to read PH & Color meters and thermometers;

Aptitude to complete AIB Principles in Baking courses;

Must know how each piece of equipment operates and be able to function efficiently in any of the production line positions which is acquired through observation and hands on experience;

Possess good math skills, and knowledge of inventory procedures, team member time keeping systems and scheduling is required, either through education, training and/or experience;

Must be able to successfully complete on-the-job training; and

Must be flexible to work hours to meet the needs of the plant, including evenings, weekends, and holidays.

Supervise bun production to ensure that quality buns are produced and packaged in the most efficient and cost-effective way;

Maintain the quality assurance program in place such as quality check sheets and HACCP check sheets;

Maintain accountability of employees under your supervision to complete objectives and to do quality work;

Supervision of the production sanitation team members and their essential functions to ensure that goals and objectives are met;

Assist the Warehouse Supervisor in the supervision of the Warehouse;

Train, evaluate, and supervise team members;

Assign and direct employ work and provide guidance to them in performing their duties with particular attention to human resources, safety, sanitation, and efficiency;

Conduct team member safety meetings and verbal daily work assessments;

Responsible for the day-to-day operations of the Production and Sanitation Departments during assigned shift;

Train and develop the Production and Sanitation team members regarding their essential functions, safety and GMP’s;

Communicate and seek guidance on any employee relations issues from the Operations Supervisor and Plant Manager;

Prepare team member appraisals, disciplinary warnings, newsletter articles, food safety inspections, and safety inspections;

Attend necessary seminars or classes as mandated;

Keep up to date with regulations and OSHA related laws;

Comply with incident reporting policies and procedures;

Ensure adherence to plant’s security and safety policies and procedures, and a safe working environment for all Team Members; and

Communicate effectively with customers and all levels of the organization in a professional manner, display a positive demeanor and be responsive to team members’ needs.

Being family-owned and operated since 1921 comes with its perks, and we’re not just talking about benefits (while those are pretty great). It means putting people first, thinking for the long-haul, and creating a place where team members feel supported, valued, and empowered to grow. Here’s just a few ways we invest in our team:

Weekly paychecks

Shift premium

Employee Assistance Program, tuition reimbursement, and scholarship opportunities

Comprehensive Health Benefits (Medical, Dental, Vision)

Financial security with contributions to your 401(k) Retirement Plan and Profit-Sharing Plan

Company paid Life Insurance and AD&D

Sick pay

Bereavement pay

Paid Holiday & Vacation

Paid Breaks

Promote from within practice

Incentive programs

And more!!

Pay rate: $82,283.24 /yearly

If you meet the minimum qualifications above, APPLY NOW!

White Castle will, upon request, offer a reasonable accommodation to applicants with disabilities under the Americans with Disabilities Act and/or any applicable state or local law. Should you need assistance with completing this application or with any other part of the application process, please contact Team Member Services at [email protected] .

At White Castle, a job can become so much more than a paycheck. It can grow into a lasting and meaningful career. For more than 100 years, we've believed what our founder, Billy Ingram, said best: "Happy employees make happy customers." It's a philosophy that's guided us for generations and continues to shape how we support our team members today.

Along the way, our Original Slider® was named as Time Magazine’s "Most Influential Burger of All Time," we were recognized as one of Fast Company's "10 Most Innovative Dining Companies," and have earned Great Place To Work Certification™ every year since 2021, and an honoree on the Fortune Best Workplaces in Retail™ list since 2022.

If this sounds like your kind of place, we’d love to hear from you. Apply today and Crave Thy Castle!