Assistant Operations Manager

Role overview

Workforce and reporting

• Assist with manpower planning, allocation, resource use, shift scheduling, workforce deployment, and attendance tracking.
• Monitor productivity and efficiency; support temporary staffing requirements, overtime planning, and productivity analysis.
• Maintain operational records and prepare daily, weekly, and monthly reports and KPI dashboards.
• Support operational procedures, work instructions, attendance, leave, and deployment records.

Coordination and improvement

• Coordinate warehouse, production, logistics, procurement, and commercial teams; track production, inventory, and dispatch plans.
• Resolve operational follow-ups, monitor meeting action items, and support communication among stakeholders.
• Analyze KPIs and trends, identify bottlenecks, and support Lean, Kaizen, operational excellence, productivity, and cost-optimization initiatives.
• Support automation, digitalization, ERP projects, cross-functional improvement, and process standardization.

Compliance and quality

• Support compliance with company policies, procedures, regulatory requirements, HSE, and quality initiatives.
• Maintain accurate records for audits, inspections, and compliance reviews; ensure operational reporting data is accurate.

Qualifications and experience

• Bachelor’s degree in mechanical engineering, industrial engineering, operations management, supply chain management, business administration, or production engineering.
• 2–5 years of relevant operations, warehouse, logistics, manufacturing, or supply-chain experience.
• Industrial, manufacturing, steel, metals, building materials, or distribution experience is preferred; supporting operational leadership is an advantage.
• Experience in KPI monitoring and performance tracking; knowledge of process-improvement methods and ERP systems.
• SAP or Dynamics 365 is preferred; the role requires understanding of inventory and warehouse operations.

Skills and competencies

• Strong resource and capacity planning, workforce management, operational reporting, dashboard preparation, advanced Excel, and data-analysis skills.
• Strong planning, organization, leadership, coordination, communication, stakeholder management, analytical thinking, and problem-solving.
• Able to work under pressure in a fast-paced operational environment and contribute to continuous improvement.