Assistant Night Manager
About the Role
As an Assistant Night Manager at Hilton London Olympia, you’re not just overseeing overnight financial operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
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Qualifications
- What It Takes to Make the Stay
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Responsibilities
- Here's what you'll do during a typical day:
- Manage nightly audits and reconciliation: Oversee the nightly audit process, ensuring accurate financial reporting and adherence to internal controls
- Drive financial reconciliation: Ensure complete and accurate posting and reconciliation of the day’s financial activity across departments
- Ensure payment integrity: Verify accuracy of financial and credit card transactions and resolve complex discrepancies
- Analyze and improve processes: Identify reporting anomalies, assess root causes, and collaborate with department leaders to enhance audit accuracy
- Support overnight operations: Partner with the Night Manager to handle guest issues and assist in emergency situations as needed
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
About Hilton
Hilton is a global hospitality company that manages, franchises and leases hotels and resorts across a portfolio of brands.
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