Assistant Manager, Service
Role Overview
Supports semi-hermetic compressor tear-down analysis, service, and hands-on training for stakeholders.
Uses compressor failure analysis and repair experience to help customers achieve durable products.
Key Skills for This Role
Full Job Posting
Role impact
Supports semi-hermetic compressor tear-down analysis, service, and hands-on training for stakeholders.
Uses compressor failure analysis and repair experience to help customers achieve durable products.
Service responsibilities
- Analyze compressor failures and collaborate with factory Quality Assurance on tear-down activities.
- Address customer complaints with Sales/Application teams and perform on-site compressor overhauls with end users.
- Train technicians at service providers and customers.
Factory controlling duties also listed
- Drive monthly factory performance analysis, identify root causes, and propose improvement actions.
- Lead month-end closing, accrual reviews, deviation analysis, forecasting, and annual budgeting.
- Analyze factory and supply-chain costs and support decisions on profitability and cash performance.
- Use Excel, SAP/S4HANA, Business Warehouse, HFM, and Power BI for reporting and analysis.
Candidate qualifications
- Hands-on compressor repair experience.
- The description also requests a relevant degree and experience in financial analysis, business controlling, or factory controlling.
- Strong analysis, attention to detail, Excel and reporting-tool knowledge, and fluent English communication are listed.
Benefits and development
- Mentoring, training, and access to global opportunities are offered.
- Benefits may include a 13th salary, annual bonus, paid vacation, pension plans, and personal insurance; availability varies by country and contract.
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