Assistant Manager-Reservations
Role Overview
Hyatt Place AlUla is a new 215-guestroom hotel with two food and beverage outlets, meeting space, a swimming pool, and a fitness center.
The Assistant Manager - Reservations supports the management of reservation operations, ensuring accuracy, efficiency, and a smooth booking experience for guests.
Key Skills for This Role
Full Job Posting
About the Role
Hyatt Place AlUla is a new 215-guestroom hotel with two food and beverage outlets, meeting space, a swimming pool, and a fitness center.
The Assistant Manager - Reservations supports the management of reservation operations, ensuring accuracy, efficiency, and a smooth booking experience for guests.
Key Responsibilities
- Assist in managing daily reservation operations.
- Monitor reservations and ensure booking details are accurate.
- Support the reservations team and coordinate daily activities.
- Handle guest inquiries and reservation requests.
- Coordinate with Front Office and other departments to ensure smooth operations.
- Monitor room availability and reservation records.
- Support the team in resolving booking issues and maintaining guest satisfaction.
Qualifications
- Previous experience in hotel reservations or a similar hospitality role.
- Good understanding of reservation procedures and hotel operations.
- Strong organizational and communication skills.
- Attention to detail and accuracy.
- Ability to manage multiple tasks in a fast-paced environment.
- Good teamwork and problem-solving skills.
- Good command of English.
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