Assistant Manager - Operations Training Planning

About This Role

1. Job Purpose

To lead and manage the planning and documentation section of the Operations Training Centre, ensuring all training programs, SOPs, job descriptions, and competency frameworks are accurately developed, updated, and aligned with operational requirements and corporate strategy. The role ensures annual training plans are executed effectively, records are traceable for audits, and training activities comply with HSSE, port authority, and company standards.

2. Key Accountabilities

• Training Planning & Scheduling
• Develop, implement, and monitor the annual and monthly training plans for all operational categories.
• Align training schedules with manpower ramp-up, equipment commissioning, and operational readiness needs.
• Coordinate with Operations, HR, and HSSE to forecast future training demands.
• Ensure training delivery timelines are achieved without impacting live operations.
• Documentation & Compliance
• Oversee the creation, revision, and approval of SOPs, job descriptions, and training materials for all execution roles.
• Maintain traceable and compliant training records in digital systems (e.g., ePLOS, Tawasul).
• Ensure training materials are aligned with regulatory requirements (Port Authority, Customs, Coast Guard) and international best practices.
• Prepare documentation for audits, certifications, and accreditation processes.
• Governance & Quality Assurance
• Establish and monitor quality standards for training documentation and delivery.
• Coordinate with HSSE to ensure risk assessments and safety modules into training programs.
• Track training KPIs and compliance metrics, reporting performance gaps to OTC management.
• Ensure continuous updates to reflect operational changes, new equipment, or revised regulations.
• Project & Process Management
• Lead initiatives to digitalize training records, dashboards, and reporting tools.
• Collaborate with Operations Excellence section to link training planning with operational performance metrics.
• Support workforce ramp-up projects by preparing training readiness reports for management.
• People & Stakeholder Engagement
• Supervise and mentor OTC planning supervisors and documentation staff.
• Provide training governance support to equipment trainers and supervisors to ensure consistent application of training processes.
• Engage with HR, Operations, and HSSE to ensure alignment between training strategy and workforce planning.
• Liaise with external training institutes and auditors to validate documentation and maintain compliance.

3. Qualifications, Experience and Skills

• Bachelor’s degree in Logistics, Education, or related field.
• 8–10 years of experience in operations/training management, including documentation and planning.
• Strong organizational and reporting skills.
• Familiarity with TOS (ZODIAC) and digital learning systems.
• Proven experience in large-scale training programs (for 500+ staff).
• Advanced leadership, communication, and planning skills.