Assistant Manager - Operations
Full Job Posting
Description and Requirements
- Assistant Manager is responsible for overseeing daily BAU, ensuring efficient handling of customer queries, and maintaining high service quality standards. This role involves managing a team of helpdesk associates, monitoring performance, and ensuring adherence to SLAs and organizational policies. Global systems is a centralized function within an organization that provides support and issue resolution to end users which includes LOBs, suppliers, and multiple stakeholders under procurement umbrella ensuring smooth running of the process. It serves as the first point of contact for employees, customers and vendors. The team is responsible addressing general inquiries in PR-PO cycle, access related issues, Catalog management, Accruals, Supplier onboarding concerns, invoicing queries and supplier registrations for RFPs
About MetLife
Global provider of insurance, annuities, and employee benefits.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at MetLife
Unit Manager - Operations
, IND
MetLife is hiring a Unit Manager to oversee reinsurance treaty administration, settlement accounting, reconciliations, controls, reporting, and audit support. The role requires coordinating across finance, accounting, ac
Senior Operations Officer
, UAE
MetLife seeks a detail-oriented Senior Operations Officer to manage Credit Life insurance operations supporting a banking partnership. The role covers declaration processing, queries, reconciliations, stakeholder coordin
VP, Regional Business Service & Impl
Greenwood Village, USA
Insurance Sales Representative
, QAT
MetLife seeks an Insurance Sales Representative in Doha to sell individual insurance, investment, and savings products, manage client relationships, and achieve sales targets. A bachelor's degree in Business, Finance, Ma
Unit Manager - Operations
, IND
Senior Operations Officer
, UAE
Senior Underwriter
Sydney, AUS
Reinsurance Accountant
Sydney, AUS
VP, Regional Business Service & Impl
Greenwood Village, USA
Insurance Sales Representative
, QAT
Finance Specialist
Noida, IND
Specialist
Jaipur, IND