Assistant Manager Learning & Development - DT Airport Jaipur
About the Role
As a Learning & Development Manager, you’re not just managing training initiatives for hotel team members – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Full Job Posting
Qualifications
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- In addition, this role requires the following minimum qualifications:
- Minimum 3 years in L&D or HR, with a strong track record in designing, delivering, and evaluating training programs.
- Degree in Human Resources, Organizational Development, Hospitality Management, or related field preferred.
- Skilled in instructional design, adult learning principles, and modern training methods (e.g., e-learning, blended learning).
- Proficient in assessing training effectiveness and aligning programs with business goals.
- Experienced with Learning Management Systems (LMS), digital training tools, and Microsoft Office.
- Strong verbal and written skills; able to engage and motivate diverse teams.
- Committed to continuous learning and staying updated on emerging training trends.
- Proven ability to work cross-functionally to identify needs and support performance improvement.
- Capable of managing training teams and multiple projects effectively.
Responsibilities
- Here’s what you’ll do during a typical day:
- Develop training programs: Design, plan, and deliver hotel training programs in alignment with corporate goals and industry standards, inclusive of topics such as harassment-free workplace, diversity, new team member orientation, leadership, and service
- Monitor and review performance: Conduct meetings with department managers, trainers, and team members to review performance trends, develop action plans, and recognize achievements
- Deliver continuous improvement: Assess existing training initiatives, identify opportunities for enhancement, and recommend solutions to address specific department needs
- Manage training records: Track, maintain, and audit individual team member training records using designated systems and tools
- Oversee departmental training programs: Manage and monitor department-specific training programs such as alcohol awareness, food safety, job skills checklists, and educational assistance
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Preferred Qualifications
- Degree in Human Resources, Organizational Development, Hospitality Management, or related field preferred.
About Hilton
Hilton is a global hospitality company that manages, franchises and leases hotels and resorts across a portfolio of brands.
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