Assistant Manager Human Resources

Overview

Home Centre Landmark group

Assistant Manager- Human Resource

Job Description

Employee Engagement & Relations

• Drive engagement initiatives for the concept population — activities, cultural events, recognition moments, and team-building programmes. Coordinate end-to-end logistics, manage vendor partnerships where applicable, and measure impact through participation and feedback data.
• Organize and facilitate HR connect sessions, focus group discussions, and pulse-check conversations across concept and concept teams. Ensure insights are captured, actioned, and communicated back to employees and leadership.
• Plan and execute employee events — managing end-to-end logistics, content coordination, employee communications, and post-event follow-up.
• Lead Recognition program end to end (including nomination, felicitation, reporting) across all GCC countries while closely liasoning with business and HR stakeholders
• Support in managing employee performance and check-ins along with business managers
• Conduct structured exit interviews to capture departure insights and identify retention risks.

Reporting & Analytics

• Maintain the live headcount plan for the concept function — tracking approved positions, vacancies, pipeline status, and attrition projections to ensure the plan reflects both current reality and forward business needs.
• Prepare quarterly manpower summaries covering headcount movement, open roles, time-to-fill, and offer-to-join ratios.
• Analyse attrition data on a quarterly basis to identify trends by function, band, and level.
• Benchmarking external practices and support team in designing and executing world class people practices

HR Project Management

• Own the coordination and execution of HR projects and initiatives — from scoping and planning through to delivery and closure. Manage timelines, track actions, and ensure cross-functional dependencies are flagged and resolved in advance.
• Maintain the HR activity calendar for the concept population. Draft and publish HR communications policy updates, process changes, reminders in a clear, professional, and timely manner.

HR Operations

• Own and execute core HR transactions for the concept population — contracts, letters, HRMS updates, probation tracking. Ensure data accuracy and policy adherence across all records.
• Maintain and audit HR systems data on a regular basis.
• Generate standard and ad-hoc HR reports — headcount, tenure, movement, attrition — and flag anomalies to the HR Manager.
• Own the weekly/monthly HR dashboard for the concept population

HR Operations & Systems

• Strong command of end-to-end HR operations - contracts, HRMS, compliance and audit readiness
• Proficiency in HR data management and reporting; ability to build and maintain dashboards and trackers
• High accuracy and attention to detail in all documentation and record-keeping

Project Management & Execution

• Structured project management approach — able to plan, track, and close HR initiatives on time and to brief
• Skilled at building and maintaining SOPs, process maps, and HR communication materials
• Comfortable managing multiple workstreams simultaneously with a high degree of ownership

Engagement & Employee Relations

• Proven ability to design and deliver engagement programmes that resonate with diverse, professional workforces
• Skilled facilitator of focus groups, HR connects, and townhall-format sessions
• Sound understanding of employee relations, grievance handling, and conflict resolution
• Experience in attrition analysis and presenting data-driven ER insights to leadership

Communication & Collaboration

• Excellent written and verbal communication in English; strong ability to draft HR communications and reports
• Collaborative, stakeholder-oriented approach with the ability to influence across functions
• Sensitivity to cultural nuances and ability to build trust with a multicultural workforce across the GCC

Education

Job Experience and Core Competencies

• 6 – 8 years of proven experience in a similar role, preferably in retail industry in a fast-paced retail environment.
• Strong understanding of HR best practices and business operations.
• Ability to build strong relationships and influence stakeholders at all levels.
• Comfortable working in a fast-paced, dynamic environment with a high degree of autonomy.
• Passionate to enhance people’s experience
• Demonstrated abilityto lead and inspire a team, fostering a positive and collaborative work environment.
• Excellent communication and interpersonal skills, with the ability to effectively present and articulate concepts and ideas.
• Strong project management and time management skills, with the ability to prioritize, meet tight deadlines and eye for detail