Assistant Manager - Human Resources-BRO-Bangalore
Role Overview
Manage core HR operational processes at the corporate level, excluding onboarding.
Lead HR Operations delivery with a focus on compliance, accuracy, efficiency, governance, and employee experience.
Report to the Head of HR Operations and travel is listed as 25% to 50%.
Key Skills for This Role
Full Job Posting
Position Overview
Manage core HR operational processes at the corporate level, excluding onboarding.
Lead HR Operations delivery with a focus on compliance, accuracy, efficiency, governance, and employee experience.
Report to the Head of HR Operations and travel is listed as 25% to 50%.
Employee Data and Lifecycle
- Maintain accurate employee records for transfers, promotions, and personal details.
- Manage exit clearance, documentation, and coordination with Payroll for full and final settlements.
- Update organizational changes in HRIS and related systems.
Systems, Compliance, and Policy
- Administer HRIS transactions and drive automation and digitization initiatives.
- Monitor workflows and resolve system issues with IT and vendors.
- Maintain compliance with statutory requirements, internal policies, and audit standards.
- Support policy implementation and communicate operational guidelines.
Employee Support and Reporting
- Oversee HR operations query resolution within defined service levels.
- Prepare dashboards and reports on employee movements, compliance metrics, and process efficiency.
- Provide insights to HR leadership for process improvement and decision-making.
Team Leadership
- Lead the HR Operations team and ensure adequate staffing and skill development.
- Set goals, monitor performance, and foster accountability and continuous improvement.
Qualifications and Experience
- Graduate degree or MBA in Human Resources or a related field is essential.
- Requires 6–8 years of HR operations experience, including 2–3 years in a supervisory or managerial role.
- Requires knowledge of HR processes, HRIS systems, compliance requirements, and employee lifecycle management excluding onboarding.
Skills and Capabilities
- HRIS and HR technology proficiency.
- Knowledge of statutory compliance and HR documentation standards.
- Strong process orientation and analytical skills.
- Leadership, team management, communication, stakeholder management, problem-solving, and adaptability.
Performance Areas
Measure employee data accuracy and timely HRIS updates.
Track exit process service-level adherence and employee feedback.
Monitor audit compliance, query turnaround time, process improvements, and team goal achievement.
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