Assistant Manager

Role overview

Customer experience and sales

• Lead by example on the sales floor and bring energy, confidence, and solutions to customer interactions.
• Coach the team on service and product knowledge.
• Support sales goals through floor engagement and customer follow-through.

Store operations

• Help manage opening and closing, cash handling, and floor coverage.
• Keep the store organized, customer-ready, and running smoothly.
• Follow safety, loss prevention, and operating procedures.
• Use retail technology and digital tools to support customer experience and efficient store operations.

Team leadership

• Serve as Manager on Duty when scheduled and provide clear direction.
• Support hiring, onboarding, and training of associates.
• Coach teammates in real time, recognize wins, and address performance gaps.

Required qualifications

• At least 1 year of retail experience, preferably in a leadership or key-holding role.
• Ability to coach, motivate, and engage a diverse team; strong communication and teamwork skills.
• Flexible availability for evenings, weekends, and holidays.
• Reliable, self-motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Preferred qualifications

• Previous Key Holder, Supervisor, or Assistant Manager experience is preferred.
• Fast-paced or high-volume retail experience is preferred.
• Interest in long-term retail leadership growth is preferred.

Schedule

• Flexible hours may include evenings, weekends, and holidays.

Pay and benefits

• Rate of pay is $21.05 per hour.
• Employee discount is 30–50%.

Interview process

• The employer states AI tools are not used to screen, assess, or select applicants and prohibits their use during interviews or assessments.