Assistant Manager

About Us

Job Description

Key Responsibilities

• Assist the General Manager in overseeing daily bakery operations, including production, customer service, inventory, scheduling, and cleanliness.
• Supervise, support, and guide staff to ensure compliance with company policies and operational standards.
• Monitor employee performance and provide coaching, feedback, and support to improve productivity and service quality.
• Ensure all bakery products consistently meet company quality standards and customer expectations.
• Handle customer concerns, complaints, and feedback in a professional and timely manner.
• Support inventory management by monitoring stock levels, coordinating orders, and minimizing waste.
• Ensure strict compliance with food safety, hygiene, and health regulations at all times.
• Assist in preparing staff schedules, managing attendance, and ensuring adequate manpower coverage.
• Coordinate with team members and departments to ensure smooth workflow and communication.
• Support management in implementing promotions, operational improvements, and business initiatives.
• Assist in training new employees and ensuring proper onboarding procedures are followed.
• Prepare basic operational reports, including staffing, inventory, and sales summaries when required.
• Maintain a positive, respectful, and collaborative work environment that promotes teamwork, accountability, and inclusivity.

Required Competencies

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strong organizational and time-management skills.
• Ability to solve problems efficiently and make sound decisions under pressure.
• Customer-focused mindset with a commitment to service excellence.
• Ability to maintain professionalism, fairness, and confidentiality in the workplace.
• Adaptability and flexibility in managing changing operational needs.
• Strong collaboration skills when working with management and staff.
• Basic knowledge of inventory control, scheduling, and operational reporting.
• Proficiency in Microsoft Office and operational management tools.

What We Offer

• Competitive salary based on experience
• Opportunities for professional development and career growth
• A creative, supportive, and team-oriented work environment
• A workplace that values respect, collaboration, and inclusivity
• Pay: QAR4,000.00 per hour