Assistant Manager - Document Lodgement (UAE National)

About Emirates NBD

About the role

What You'll Do

Operational Processes - Qualitative & Efficient Execution

• Ensure that document lodgement /verification processes in line with CRAD Framework & PFDs with 100% accuracy.
• Monitor & follow up on documentation deficiencies with stakeholders.
• Ensure accurateness in all internal and external reporting - Other MISs
• Due diligence in executing /preparing of FRSs/EFRS and error rate must be less than 1%.
• Operational Compliance - Efficient Risk Discipline and Risk Governance
• Ensure all audit issues are addressed in a timely manner.
• Ensure that activities are carried out in line with theongoing recommendations made by management (Internal Circulars)
• Assist CRAD in achieving satisfactory audit rating.
• Understand and adhere to policy, procedures, and guidelines ongoing basis.
• Compliance with Circulars / CRAD framework/ PFDs.
• Minimal adverse audit observations.

Customer Service - Facilitating Good Business

• Meet TAT as per agreed SLA with BUs & timely problem-solving response to ensure BU queries / complaints / reports / queries from GCD/ reduce disruptive transactions.
• Responses to BUs to be in line with queries raised and with 100% accuracy.
• TAT’s adherence will be assessed by CSAT scores.

Initiative Projects - Qualitative & Efficient Execution

• Ensure proactive lead and participation in UAT/ implementation of all projects assigned.
• Assist and implement CRAD project portfolio & process improvement initiatives.
• Provide at least 2 process related initiatives which can be implemented in the department to improve the process & the quality of the activities carried out by the unit.
• Provide at least 2 Control related initiatives to reduce the errors highlighted during the current QA/INA.
• Implement Automation of reports and tracking mechanism for the manual activities at CRAD

Employee Self - Qualitative & Efficient Execution

• Develop technical & soft skills of self-attending both with L&D for both internal & external programs assigned by the managers.
• Continuous updation of process / procedures in vogue from time to time & measuring up the training needs in line with the Training Schedule in consultation with supervisor.
• Ensure completion of all mandatory training within timelines.
• Awareness of the procedure and significance of the tasks assigned through knowledge of CRAD Framework, PFDs and operational related manuals.
• Develop new skills and techniques to assist in the assigned tasks and to improve quality of work.

What We Are Looking ForEducational Background

• To have completed minimum Undergraduate level education or above.

Skills / Work Experience

• **Strong understanding of corporate credit documentation (eg: Facility agreements, Security Documents, Board resolutions, MOA / AOA etc.)**
• **Ability to interpret covenants, conditions precedent and security perfection requirements.**
• **Familiarity with UAE banking regulations, CBUAE guidelines, corporate products & corporate banking systems**
• **Awareness of credit, operational & documentation risk.**
• **3-5 years in the Banking /Finance industry preferably in Corporate.**
• **Local experience of Laws governing the Banking Industries**
• **Knowledge of corporate products, MIS, computer literacy & any corporate banking system.**

Competency

• Ability to read and comprehend banking terms.
• Team player and flexible in approach
• Initiative oriented thinking to achieve self-development and growth.
• Exceptional agile change management skills.
• Strong leadership presence (ability to inspire and motivate teams)
• Analytical mindset with focus on data-driven storytelling and decision-making.

What We Offer You

• Competitive salary package.
• Strong emphasis on work-life balance and employee wellbeing.
• Access to world-class Learning & Development platforms for career growth.
• Generous annual leave and comprehensive Private Healthcare coverage.
• Preferential banking facilities for employees.

Why Join Us