Assistant Manager - Client Servicing

About Showboat

Role overview

Client servicing and pitches

• Maintain daily client contact, share updates, collect feedback, capture briefs, create internal job cards, and document meetings and action items.
• Assist the Senior Manager with concepts, research, pitch decks, commercial proposals, cost sheets, and scopes of work.
• Track market trends, venue options, and emerging event technologies to support fresh ideas for client briefs.

Project execution

• Coordinate timelines among clients, suppliers, venue managers, and internal design and production teams.
• Check artwork, staging materials, print collateral, and digital assets for quality and compliance with client brand guidelines.
• Lead on-ground client coordination during live events, including registrations, guest experience, signage placement, and real-time requests.

Budgets and reporting

• Track project budgets and coordinate invoices, purchase orders, payment timelines, and vendor payments with internal finance.
• Compile post-event evaluation reports, key performance indicators, and client satisfaction data.

Qualifications and requirements

• 2–4 years of account management or client servicing experience in an event management, experiential marketing, or advertising agency.
• Proficiency in Microsoft Office, including PowerPoint, Excel, and Word, plus basic project management software.
• Strong pitch-deck formatting skills are highly desirable.
• Excellent verbal and written communication skills and confidence articulating ideas to mid-level client executives.
• Strong multitasking ability and attention to detail in high-pressure, fast-paced environments.
• Willingness to travel to event destinations and work flexible hours, including weekends, during live event periods.

Compensation

• Annual pay is ₹480,000–₹720,000.

Work location

• Work location is in person.