Assistant Manager – Business Banking Governance (UAE Nationals Only)
Skills
About This Role
Job Responsibility
- Effectively identify and respond to Business Banking client needs.
- Ensure completion of client transaction in timely and quality manner.
- Support the quality initiative by reducing transaction defeats and cycle time.
- Add value to our clients through delivering on our EIB Banking experience.
- Provide product and service information, advice and relevant products and services to customers to increase their awareness and promote their usage.
- Address customer problems and complaints to achieve satisfactory resolutions.
- Adhere to legal, corporate and regulator procedures.
- Apply and comply with relevant processes, procedures and controls to meet the unit’s needs while providing efficient service to customers.
- Assists staff on a day to day basis by conducting research, responding to inquiries, and assisting with the development of or revisions to policies and procedures.
- Work with Department Head on the oversight of the Bank’s compliance framework within the business unit.
- Assists with audit and compliance examinations, including requesting and preparing materials.
- Assists the front line on monitoring and analysis of customer profiles.
- Ensure compliance and completion of regulatory initiatives/remediation projects
- Maintain strict control of confidential documents/secured negotiable items to prevent loss or misuse.
Job Skills & Qualifications
- Bachelor graduate
- UAE National with up to 3 years of experience in similar role
- What we offer you:
- Competitive salary package
- Strong emphasis on work-life balance and wellbeing across the bank
- World-class Learning & Development platform and career development
- Generous annual leave entitlement and Private Healthcare
- Preferential banking facilities for employees
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