Assistant Manager
Role Overview
The EMPLOYEE agrees to carry out the following tasks as Restaurant Assistant Manager. The EMPLOYEE agrees to devote 100% of working time, attention and ability to the EMPLOYER and to comply with and be bound by all the company’s policies, employee’s professional code of conduct and ethics, rules and/or procedures and carry out duties and responsibility as per described in the Job Description in the Company training manual; to carry out employees of the Company in competent, harmonious and professional manner. The duties of our Restaurant Assistant Manager are as follows;
• Support and supervise team members during shifts.
• Provide coaching, training, and performance feedback.
• Help with staff scheduling and shift planning.
• Ensure high standards of customer service are maintained.
• Resolve customer complaints quickly and professionally.
• Lead by example in providing friendly, efficient service.
• Oversee store opening and closing procedures.
• Monitor food preparation and presentation for quality and consistency.
• Maintain cleanliness, organization, and compliance with health and safety standards.
• Monitor inventory levels and conduct stock counts.
• Place orders for supplies and products as needed.
• Prevent waste and manage product rotation.
• Handle cash management, deposits, and reconciliation.
• Ensure accurate balancing of tills and safe handling of funds.
• Assist with payroll and labor cost control.
• Help achieve store sales targets and KPIs.
• Motivate the team to meet productivity and customer service goals.
• Support the implementation of promotions and new product launches.
• Enforce company policies and procedures.
• Ensure compliance with local health, safety, and labor regulations.
Full Job Posting
Employer: I.L. MacIsaac Investments Inc. o/a Tim Hortons
Location: 464 Lahave Street, Bridgewater NS B4V 3T2
Positions Available: 2
Job Type: Permanent, Full-Time
Start Date: As soon as possible
Wage: $22.00 – $25.00 per hour (based on experience and qualifications). Overtime rate of 1.5x applied after 48 hours worked.
Hours: 40–45 hours per week
Benefits:
Dental care
Extended health care (TimCare – Canada Life)
4% vacation pay
Job Description:
The EMPLOYEE agrees to carry out the following tasks as Restaurant Assistant Manager. The EMPLOYEE agrees to devote 100% of working time, attention and ability to the EMPLOYER and to comply with and be bound by all the company’s policies, employee’s professional code of conduct and ethics, rules and/or procedures and carry out duties and responsibility as per described in the Job Description in the Company training manual; to carry out employees of the Company in competent, harmonious and professional manner. The duties of our Restaurant Assistant Manager are as follows;
- Support and supervise team members during shifts.
- Provide coaching, training, and performance feedback.
- Help with staff scheduling and shift planning.
- Ensure high standards of customer service are maintained.
- Resolve customer complaints quickly and professionally.
- Lead by example in providing friendly, efficient service.
- Oversee store opening and closing procedures.
- Monitor food preparation and presentation for quality and consistency.
- Maintain cleanliness, organization, and compliance with health and safety standards.
- Monitor inventory levels and conduct stock counts.
- Place orders for supplies and products as needed.
- Prevent waste and manage product rotation.
- Handle cash management, deposits, and reconciliation.
- Ensure accurate balancing of tills and safe handling of funds.
- Assist with payroll and labor cost control.
- Help achieve store sales targets and KPIs.
- Motivate the team to meet productivity and customer service goals.
- Support the implementation of promotions and new product launches.
- Enforce company policies and procedures.
- Ensure compliance with local health, safety, and labor regulations.
Requirements:
Experience in the food and beverage industry in a supervisory role or higher is required
Strong leadership and organizational skills
Ability to work in a fast-paced environment
Effective communication and interpersonal skills
No minimum education required
Language Requirement:
English required (minimum CLB 5)
How to Apply:
Email your resume to: [email protected]
Contact: Lori MacIsaac
Business Address: 90 York Street, Bridgewater, NS B4V 1P9
902-529-0621
Requirements
- Must have CLB 5
- Must read/write/speak fluent english
- Previous experience as a supervisor in the food and beverage industry
- Willing to learn
Company Information
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favourite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
About Tim Hortons
Multinational coffeehouse and fast-food restaurant chain.
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