Assistant Manager
Role Overview
Support the Supermarket Manager in daily store operations.
Help ensure excellent customer service, effective staff management, product availability, sales performance, and policy compliance.
Key Skills for This Role
Full Job Posting
Job Summary
Support the Supermarket Manager in daily store operations.
Help ensure excellent customer service, effective staff management, product availability, sales performance, and policy compliance.
Store Operations
- Supervise and motivate supermarket staff to achieve sales and service targets.
- Ensure staffing, duty allocation, attendance, and shift schedules are properly managed.
- Monitor sales, stock levels, product availability, and replenishment.
- Maintain shelves, displays, and promotional areas.
- Monitor pricing, promotions, expiry dates, and product quality.
- Minimize stock losses, damages, wastage, and inventory discrepancies.
Inventory and Customer Service
- Support stock receiving, transfers, inventory counts, and stock audits.
- Handle customer complaints and maintain a high level of customer satisfaction.
- Monitor cashiers and ensure proper cash-handling procedures are followed.
- Ensure the store is clean, organized, and maintained according to company standards.
Compliance and Reporting
- Ensure compliance with health, safety, hygiene, and company policies.
- Coordinate with warehouse, purchasing, HR, finance, and other departments when required.
- Prepare and submit daily and weekly operational reports to the Supermarket Manager.
- Support sales promotions and marketing activities.
- Monitor competitor activities and provide feedback to management.
- Take charge of the store in the absence of the Supermarket Manager and take corrective action when required.
Pay
- Pay ranges from AED 2,000 to AED 4,000 per month.
Work Location
- Work is in person.
Requirements
- Support daily supermarket operations and staff management.
- Manage staffing, duty allocation, attendance, and shift schedules.
- Monitor inventory, product availability, replenishment, and stock controls.
- Handle customer complaints and maintain high customer satisfaction.
- Ensure compliance with health, safety, hygiene, and company policies.
- Prepare daily and weekly operational reports for the Supermarket Manager.
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