Assistant Learning & Development Manager

Role overview

Key responsibilities

• Analyze colleague development needs and prioritize them.
• Deliver professional-quality training and development programs and evaluate their effectiveness.
• Coordinate colleague development courses with the Learning & Development Director or Manager.
• Assist with colleague development needs analysis and prepare an annual learning and development plan and budget.
• Maintain learning and development aids and order materials and stationery for the office and courses.
• Assist in selecting departmental trainers and develop them through ongoing workshops and monthly meetings.

Education, qualifications and experience

• Three years of supervisory experience in a professional training environment.
• Expertise in instructional methods and training techniques.
• Experience in needs analysis, learning theory, group and individual training techniques, and training evaluation is preferable.
• Good working knowledge of computers.
• Excellent communication and presentation skills.

Knowledge and competencies

• Passion for training and developing others; ability to conduct structured programs in a charismatic and enthusiastic way.
• Ability to work with colleagues at all levels in a diverse environment.
• Competencies include understanding the business, influencing outcomes, planning, team building, valuing diversity, leading people, adaptability, drive for results, customer focus, and managing operations.