Assistant Human Resources Manager
Skills
About This Role
Overview
- What will I be doing?
- As an Assistant Human Resources Manager, specifically, you will be responsible for performing the following tasks to the highest standards:
- Support the Director of Human Resources in managing the overall HR operations of the property.
- Supervise and lead the HR team to ensure smooth and efficient daily operations.
- Oversee payroll processing, attendance, leave management, and HR administration.
- Manage the recruitment, onboarding, and retention processes for all team members.
- Supervise Team Member Accommodation operations and ensure compliance with company standards.
- Coordinate and oversee PRO activities including visas, labor cards, Emirates ID, and government-related documentation.
- Manage employee medical insurance administration, renewals, and related coordination.
- Ensure compliance with UAE labor law, company policies, and internal procedures.
- Maintain accurate employee records and confidential HR documentation.
- Support employee engagement initiatives and foster a positive team member experience.
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Supportive Functions
- Assist in the preparation of HR reports, dashboards, and workforce analytics including headcount, turnover, and labor cost data.
- Support employee engagement initiatives, internal events, recognition programs, and team communications.
- Contribute to training coordination, including scheduling, logistics, attendance tracking, and follow-up on training plans.
- Assist in performance management processes, including appraisal tracking, documentation, and reminders.
- Support employee relations activities, including documentation of grievances, disciplinary cases, and follow-up actions under HR leadership guidance.
- Participate in HR audits, compliance checks, and internal or external inspections as required.
- Assist in updating HR policies, procedures, and employee handbook documentation.
- Provide administrative support for HR projects, employer branding initiatives, and CSR activities.
- Act as backup support for HR functions during peak periods or absences to ensure operational continuity.
- Carry out any additional HR-related tasks assigned by the Director of Human Resources in line with business needs.
- What are we looking for?
- Strong leadership skills with the ability to manage and develop a diverse HR team in a high-pressure environment.
- Solid knowledge of UAE labor law and end-to-end HR operations within the hospitality industry.
- Proven ability to handle high workload, competing priorities, and tight deadlines with accuracy and professionalism.
- Excellent problem-solving and decision-making skills, particularly in complex or sensitive employee relations situations.
- Strong organizational skills with attention to detail, structure, and process discipline.
- High level of resilience, adaptability, and ability to perform effectively in a challenging and fast-paced environment.
- Strong interpersonal and communication skills, with the ability to influence and work effectively with all levels of the organization.
- Fluent in English, both written and spoken.
- Strong numerical and analytical skills with the ability to interpret payroll, labor cost, and HR data.
- Strong payroll, HR systems, and administrative management capability.
- Discretion and integrity in handling confidential and sensitive information.
- Guest and service-oriented mindset aligned with luxury hospitality standards.
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