Assistant Human Resources Manager

About the hotel

Role overview

HR operations and employee relations

• Implement HR policies, procedures, and processes; advise managers and colleagues on policies, benefits, and employment matters.
• Maintain confidential colleague records, documentation, HR systems, reports, and workforce statistics.
• Support audits and compliance with legislation and company requirements.
• Support employee relations matters, including performance, attendance, conduct, grievances, investigations, and disciplinary processes.
• Promote colleague engagement, wellbeing, recognition, retention, feedback, and a positive workplace culture.

Recruitment and development

• Support recruitment from vacancy planning and candidate screening through interviews, assessments, recommendations, offers, and onboarding.
• Coordinate pre-employment documents, medical requirements, references, and new-colleague onboarding.
• Support performance reviews, goal setting, development plans, performance improvement, succession, talent identification, and career development.
• Partner with Learning & Development to identify development opportunities and encourage coaching and continuous feedback.

Engagement and partnership

• Support engagement surveys and action plans, recognition programs, colleague events, wellbeing activities, and communication campaigns.
• Build relationships with hotel leaders, provide practical HR solutions, communicate initiatives, and escalate complex matters to HR leadership.

Experience and qualifications

• Previous experience in an Assistant HR Manager, HR Business Partner, or similar HR role; hotel or hospitality experience is preferred.
• Luxury or five-star hotel experience is an advantage.
• Strong HR operations, employee relations, recruitment, performance management, engagement, and HR policy knowledge.
• Good knowledge of Microsoft Office and HR systems; strong English communication skills. Additional languages are an advantage.
• Strong interpersonal, organizational, problem-solving, and communication skills; sound judgment, integrity, and confidentiality.
• A degree or qualification in HR, Business Administration, Hospitality Management, or a related field is preferred.

What the employer offers

• Competitive salary and benefits.