Assistant Head Housekeeper

2+ years housekeeping experience in a similar role within a lifestyle or luxury hotel is preferred

Local market knowledge is preferred

Adaptability: Ability to respond quickly to feedback, guest needs, and operational demands.

Assist our Head Housekeeper in implementing and upholding the Standard Operating Procedures (SOPs) and brand Standards for our Housekeeping department, ensuring strict adherence with a high level of attention to detail

Assist the Head Housekeeper with ownership of the departments payroll budget, keeping it in line with overall property budget/forecast

Assist the Head Housekeeper with ownership regarding weekly Q&E inspections

Assist with maintaining the property's presentation and hygiene standards, consistently meeting the company's high-quality benchmarks.

Thoroughly inspect all goods received by the Housekeeping department, meticulously checking for quality and quantity.

Assist our Head Housekeeper to maintain accountability for all Housekeeping equipment, guaranteeing its optimal functionality. Keep sufficient inventory levels to ensure seamless operations, and make timely purchases when required.

As part of our Operations team, demonstrate a commitment to operating in accordance with the environmental and social sustainability criteria set by Staycity Group and external programmes such as Green Key

Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flair—become the face of Wilde and represent us with pride.

Stay Driven, Stay Motivated: Strive for excellence every day—set ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success.

Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success.

Show Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team.

Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission.