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teamtailor

Reception Team Member

Staycity Group
London, GBR
Full-time
Entry
Onsite
Discovered 1 weeks ago

Full Job Posting

Benefits

  • Paid family leave (>1 year of service)
  • Flexible working patterns
  • Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals
  • Discounted rates for overnight stays for you, your family and friends
  • Refer and earn scheme - earn up to £/€550
  • Cycle to work scheme- to support a healthy lifestyle and our planet
  • Education Support to help you foster new skills
  • Volunteer days: 2 paid volunteer days per year
  • Support for you and your family when you need it with our Employee Assistance Program (EAP)
  • An extra day off to celebrate your birthday

We would love you to have

Previous experience working in a similar property is helpful but not a “must have” as full training will be provided

Prior experience using Opera is helpful but not a “must have” as full training will be provided

Excellent communication and interpersonal skills are required for this role.

What you can do for us

Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group

Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.

Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.

Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.

Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team

Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests

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