Assistant Director of Guest Services Special Events
Skills
About This Role
Pre-Opening
- Assist in drafting departmental policies and procedures for Guest Services during special events.
- Support the development of processes for billing, reservations, ticketing, and hospitality experiences.
- Collaborate with Marketing, Gaming, and F&B teams to align guest service protocols with the annual events calendar.
- Contribute to pre-opening training programs for Guest Services team members.
Operations
- Oversee day-to-day operations of Guest Services during special events, ensuring efficiency and cost-effectiveness.
- Maintain service standards, grooming guidelines, and presentation of guest-facing areas.
- Implement amenity and gifting programs for VIP guests and event attendees.
- Monitor guest feedback and ensure continuous improvement in service delivery.
- Support the Director in annual planning and budgeting for guest service initiatives.
- Ensure compliance with health, safety, and brand standards.
Guest Experience
- Deliver personalized, high-quality service to VIP guests and event participants.
- Anticipate guest needs and provide proactive solutions to enhance their experience.
- Coordinate VIP meet-and-greet programs and hospitality suite operations.
- Handle guest inquiries and resolve complaints promptly and professionally.
- Conduct venue tours and assist with pre-event planning for large-scale occasions.
Hotel Logistics
- Create and maintain communication templates for cross-departmental coordination.
- Participate in operational meetings to review upcoming events and guest service requirements.
- Assist in developing pre-event and post-event review templates for continuous improvement.
Events Support
- Collaborate with Event Operations and Concierge teams to ensure seamless execution of guest service elements.
- Support seating charts, guest lists, and VIP arrangements for special events.
- Assist in coordinating hospitality programs for outside venues as part of Customer Development initiatives.
People Management & Training
- Supervise Guest Services team members during special events.
- Assist in onboarding and ongoing training programs for new hires and seasonal staff.
- Conduct regular performance reviews and provide coaching for continuous improvement.
- Promote a positive work environment that values teamwork, respect, and excellence.
Billing & Vendor Management
- Maintain accurate billing records for guest-related services during events.
- Ensure compliance with accounting protocols and timely processing of invoices.
- Support vendor coordination for guest amenities and event-related services.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Assistant Director of Food & Beverage
Marriott International · United Arab Emirates
Developing and Executing Food and Beverage Strategy and Goals Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations...
Skills
Yesterday
Apply Now↗Apply Now ↗Assistant Director Production Attractions
Wynn Al Marjan Island · United Arab Emirates
Develop event strategies, oversee audiovisual setups, manage resources, and mentor technical crew in a luxury resort environment.
Skills
3 days ago
Apply Now↗Apply Now ↗Assistant Director - Client Executive / Business Development - Growth Markets - UAE
EY · Dubai
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better wor
Skills
3 days ago
Apply Now↗Apply Now ↗Assistant Director of Finance
RAFFLES · Dubai
We invite you to join the world of luxury hospitality at Raffles Dubai as our new Assistant Director of Finance. This position requires assisting the Cluster Director of Finance...
Skills
1 weeks ago
Apply Now↗Apply Now ↗Assistant Director of Admissions Operations - Office of Admissions and Financial Support
New York University · Abu Dhabi
Position Summary: Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply. New York University Abu Dhabi (NYUAD) seeks to appoint an Assistant Dire
Skills
1 weeks ago
Apply Now↗Apply Now ↗Assistant Director of Admissions Operations - Office of Admissions and Financial Support
New York University Abu Dhabi · Abu Dhabi
Position Summary Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply. New York University Abu Dhabi (NYUAD) seeks to appoint an Assistant Direc
Skills
1 weeks ago
Apply Now↗Apply Now ↗Assistant Director of Food & Beverage
Saadiyat Rotana Resort & Villas · Abu Dhabi
Job Description We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, ac
Skills
1 weeks ago
Apply Now↗Apply Now ↗Assistant Director of Finance
Raffles Hotels & Resorts · Dubai
Company Description Raffles Hotels & Resorts The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished
Skills
1 weeks ago
Apply Now↗Apply Now ↗Assistant Director of Finance
Accor · Dubai
Company Description Raffles Hotels & Resorts The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished
Skills
1 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required