Assistant Credit Controller

Overview

Assistant Credit Controller

Key Responsibilities

• Manage and monitor customer accounts to ensure timely collection of due and overdue payments.
• Execute structured follow-ups with clients via calls, emails, and formal correspondence to secure payments.
• Maintain accurate credit records, customer ledgers, and updated account statements.
• Prepare and issue Balance Confirmation Letters and ensure timely collection of signed acknowledgements.
• Review and verify invoices, deliveries, and billing details before sharing documentation with clients.
• Monitor returned cheques, payment discrepancies, and take appropriate corrective actions.
• Assist in implementing credit control procedures and collection strategies in coordination with the Credit Controller.
• Support the preparation of Letters of Credit and maintain related banking documentation.
• Coordinate internally with Sales, Finance, and other departments to resolve reconciliation and payment issues.
• Prepare weekly and monthly aging reports and provide status updates on overdue accounts to management.
• Support the initiation and documentation of legal actions against defaulting customers in line with company policies.
• Ensure compliance with ISO, QHSE, and internal financial control procedures.

Requirements

• Bachelor’s Degree in Finance, Accounting, Commerce, or a related field.
• 3–5 years of experience in credit control, accounts receivable, or collections.
• Strong proficiency in MS Office applications, especially Excel.
• Good understanding of credit control procedures and financial documentation.
• Knowledge of legal recovery processes is an advantage.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work under pressure and manage multiple priorities effectively.
• Experience in the construction or building materials industry is a plus.
• Fluency in English (Arabic or Hindi is an advantage).

Why Join Caparol?