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Assistant Community Manager

Havenpark Communities
Sanger, USA
Full-time
Entry
Onsite
Discovered 1 months ago

Full Job Posting

  • Build a Welcoming Atmosphere: Cultivate resident satisfaction by addressing issues with care and urgency, making every resident feel heard and valued.
  • Be the Host with the Most: Plan and execute engaging community events that foster a sense of belonging and make Havenpark more than just a place to live.
  • Know When to Escalate: Skillfully handle resident concerns, knowing when to resolve them independently and when to involve the Community Manager for support.
  • Ensure Financial Health: Prepare bills and statements for approval and ensure all rent is collected on time, maintaining the community's financial integrity.
  • Navigate with Compliance: Complete all necessary legal action and notices in strict compliance with State and Fair Housing Standards, protecting both the resident and the company.
  • Create a "Welcome Home" Experience: Assist the Community Manager and Sales team to ensure all homes are ready for new residents and that move-ins are seamless and exciting.
  • Coordinate the Paperwork: Help with the preparation and coordination of documents for new move-ins and lease renewals, ensuring accuracy and efficiency.
  • Keep Things Running: Manage work orders to ensure all rental maintenance requests are completed within 48 hours, guaranteeing resident comfort and satisfaction.
  • You are an Empathetic Leader: You can de-escalate a tough conversation with grace and make people feel understood.
  • You are an Organization Pro: You juggle multiple tasks with ease and nothing falls through the cracks.
  • You are Proactive: You don't wait for problems to happen; you anticipate needs and act accordingly.
  • You are a Team Player: You thrive on supporting your Community Manager and collaborating with the sales and maintenance teams to achieve shared goals.
  • High school diploma or GED required.
  • A minimum of 1 year of experience in property management is required.
  • Exceptional interpersonal and communication skills.
  • Strong organizational and time-management abilities.
  • Proficiency with computers and standard office software.
  • Ability to sit for long periods using office equipment, as well as walk the community and lift supplies as needed.
  • Annual or semi-annual travel may be required for this role.

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