Assistant Community Manager

Role overview

Leasing and resident relations

• Monitor vacancy, sales, renewals, move-ins, move-outs, and notices; participate in prospect engagement, tours, application processing, and lease documentation.
• Maintain knowledge of suites, layouts, amenities, neighborhood, and property services; coordinate suite readiness, move-in inspections, and resident orientations.
• Provide feedback on rental rates, promotions, and market conditions to support revenue.
• Handle inquiries and complaints professionally and promote resident-facing technology.

Administration and property operations

• Issue tenancy, violation, entry, and renewal notices using approved service methods; comply with privacy rules.
• Monitor aged receivables and assist with delinquent-rent collection.
• Execute property policies and procedures; support correspondence, system updates, courier and mail handling, and front-desk coverage.
• Monitor deficiencies, create work orders, conduct suite inspections, coordinate maintenance, and maintain ready-suite inventory.
• Maintain fire safety and emergency procedure compliance.

Experience and qualifications

• Experience in property management, hospitality, or a closely related industry.
• Post-secondary education is preferred.
• Strong attention to detail, problem-solving, multitasking, initiative, flexibility, and professionalism.
• Ability to build cooperative relationships and deliver excellent customer service; flexible hours required.
• Knowledge of Yardi Voyager and MS Office (Word, Excel, Outlook, and PowerPoint); familiarity with smartphone and tablet technology.

Compensation

• Expected annualized base salary range is $50,000–$55,000; additional rewards may include incentive compensation, health and dental benefits, pension, and paid time off.

Additional information

• This posting is for an existing vacancy. Candidates must be legally authorized to work in Canada; work permit sponsorship is not provided.
• AI technology may assist with screening and assessment alongside human review.