Artwork Process System Administrator - Part Time

The Artwork Process System Administrator supports the client's packaging artwork ecosystem by managing and optimizing the artwork management and workflow platform (e.g., Mediabox).

This role is responsible for ensuring the system effectively supports end-to-end packaging workflows—from project setup through approvals and final release—while enabling seamless collaboration across Marketing, Regulatory, Packaging, and external partners .

The position will focus on user onboarding & training, system support, workflow optimization, and leading new feature enhancements to continuously improve how the client's teams manage artwork and approvals.

This is a part-time role , integrated with the broader SGx / onsite team supporting the client.

Manage user roles, permissions, and access across global and regional stakeholders

Monitor workflow performance and identify opportunities for improved efficiency

Generate Monthly artwork KPI & SLA reports.

Lead onboarding for new users across internal external and agency partners

Deliver training sessions tailored to the client's teams, focused on practical, role-based system usage

Develop and maintain training materials, quick guides, and best-practice documentation

Reinforce standardized workflows and drive consistent adoption across teams

Act as a trusted subject-matter expert on system usage and workflow best practices

Serve as the primary point of contact for system-related issues and user inquiries

Troubleshoot workflow routing, approvals, asset access, and system configuration challenges

Resolve issues impacting artwork timelines, escalating when necessary to technical teams

Support project teams in resolving workflow bottlenecks to keep initiatives on track

Analyze current artwork workflows and identify opportunities to simplify, standardize, and improve

Partner with teams to reduce manual touchpoints and improve approval cycle efficiency

Support the evolution of workflows to meet changing client business needs (e.g., new product launches, regulatory changes)

Drive continuous improvement initiatives aligned with quality, compliance, and speed-to-market goals

Gather feedback from stakeholders and translate needs into system enhancements

Lead the evaluation, prioritization, and rollout of new platform features or integrations

Partner with product teams, IT, or vendors to implement enhancements

Pilot new workflows, automation, or capabilities to improve scalability and efficiency

Communicate & Promote feature updates and changes clearly to users

Act as a liaison between stakeholders, SGx production teams, and technology partners

Support project teams in designing workflows for new initiatives or programs

Participate in discussions related to packaging process, approvals, and system usage

Ensure alignment between system configuration and real-world business processes

Adoption and satisfaction of system users across teams

Reduction in workflow delays, errors, or rework

Improved approval cycle times and process visibility

Successful rollout and utilization of new features

Increased consistency in workflow execution across brands and regions

Type: Part-time

Location: Hybrid (Stamford, CT / NYC / Remote, aligned to team needs)

Integration: Works closely with SGx onsite team and stakeholders

Focus: System ownership, enablement, and continuous improvement (not day-to-day project management)

About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years , 2,000+ clients , 9,000 employees , and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio. For more information visit: www.SGXgraphics.com

EEO Statement: We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

We strive to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $65 USD - $75 USD hourly. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job-related factors.

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