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Artificial Turf Technician

Tarkett
USA
Full-time
Senior · 25+ years experience
Onsite
Discovered 3 weeks ago
Communication

Full Job Posting

What You Bring

  • Strong mechanical aptitude and hands-on troubleshooting experience
  • Excellent problem-solving skills and the ability to work independently in the field
  • A proactive, customer-focused mindset with strong communication skills
  • Attention to detail and commitment to quality workmanship
  • Ability to read and interpret technical manuals and service documentation
  • Experience with field service software or mobile service platforms is a plus
  • A willingness to travel regularly throughout the region, with overnight stays. (Summer months are the busiest.)
  • Strong Computer skills for email, reports and teams.
  • Physical Requirements
  • This role involves active outdoor work in varying weather conditions and requires the ability to perform physical labor, including lifting equipment, field repairs, and extended time on job sites.
  • Why FieldTurf?
  • At FieldTurf, you’ll join a company known for innovation, quality, and industry leadership. You’ll work alongside passionate professionals who are committed to delivering the best-performing synthetic turf systems in the world.
  • We offer:
  • The opportunity to work with a globally recognized sports construction and turf brand
  • A dynamic, travel-based role with independence and variety
  • Career growth opportunities within a growing industry leader
  • A collaborative and supportive team culture
  • The satisfaction of helping athletes and communities perform on safe, high-quality surfaces every day
  • What We Offer
  • Hybrid work option
  • Benefits that go beyond the basics
  • Matching contribution retirement savings plan
  • Learning & development program
  • EAP program + family
  • Generous holiday schedule available
  • If applicable
  • Responsible Manufacturing – Protecting Our Planet for the Future
  • EcoVadis Platinum Medal - recognizing top 1% global performance in sustainability excellence.
  • Goal Zero - commitment to diverting job site and manufacturing waste from landfill.
  • Industry-leading manufacturing systems certified to ISO 9001 (quality), ISO 14001 (environmental), and ISO 45001 (health & safety).
  • Leading recycling and material regeneration through two owned and operated facilities.
  • Who We Are:
  • Tarkett Sports is a world leader in sports construction and surfacing, providing architectural design, full-scope construction services, and a comprehensive portfolio of industry-leading sports surfacing solutions.
  • Trusted by leading programs at every level, we're proud to deliver a seamless turnkey experience for our clients.
  • Over 80,000 Installations Worldwide
  • Over 25 Years of Experience
  • Collection of Leading Solutions
  • One Answer for Your entire Facility
  • https://tarkettsports.com/en-na
  • Tarkett is an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.

Qualifications

  • Strong mechanical aptitude and hands-on troubleshooting experience
  • Excellent problem-solving skills and the ability to work independently in the field
  • A proactive, customer-focused mindset with strong communication skills
  • Attention to detail and commitment to quality workmanship
  • Ability to read and interpret technical manuals and service documentation
  • Experience with field service software or mobile service platforms is a plus
  • A willingness to travel regularly throughout the region, with overnight stays. (Summer months are the busiest.)
  • Strong Computer skills for email, reports and teams.
  • Physical Requirements
  • This role involves active outdoor work in varying weather conditions and requires the ability to perform physical labor, including lifting equipment, field repairs, and extended time on job sites.
  • Why FieldTurf?
  • At FieldTurf, you’ll join a company known for innovation, quality, and industry leadership. You’ll work alongside passionate professionals who are committed to delivering the best-performing synthetic turf systems in the world.
  • The opportunity to work with a globally recognized sports construction and turf brand
  • A dynamic, travel-based role with independence and variety
  • Career growth opportunities within a growing industry leader
  • A collaborative and supportive team culture
  • The satisfaction of helping athletes and communities perform on safe, high-quality surfaces every day

Responsibilities

  • As a Field Service Technician, you’ll serve as a trusted FieldTurf expert, traveling to customer locations throughout Illinois and surrounding states to ensure every field performs at the highest level.
  • Your responsibilities will include:
  • Performing inspections, maintenance, troubleshooting, and repairs on FieldTurf synthetic turf systems
  • Diagnosing issues and delivering timely, effective solutions that exceed customer expectations
  • Completing accurate service documentation and reports in a timely manner
  • Building strong relationships with customers through professional communication and outstanding service
  • Educating field owners and operators on proper maintenance techniques and equipment usage to maximize field longevity and performance
  • Collaborating with FieldCare Coordinators, Customer Service teams, and regional sales representatives to provide seamless customer support
  • Supporting FieldTurf’s service growth by identifying maintenance and equipment opportunities for customers
  • Maintaining company tools, equipment, and service vehicles to FieldTurf standards
  • Utilizing technology platforms including Outlook, Concur, and Field Service Lightning to manage schedules, reporting, and communication

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