Area Manager Level 5 FC Operations

Job Description

• When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand.
• In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly.
• While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.
• Key job responsibilities
• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes
• A day in the life
• You’ll work shifts and be based at one of our operational sites.
• Your main focus will be to maintain safety standards within your team and across your site.
• You’ll also monitor and maintain process efficiency.
• Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
• Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets.
• This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

Basic Qualifications

• Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE)

Experience

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Knowledge of at least one data-focused technology tool, such as Python, SQL, Alteryx, Amazon QuickSight, or similar

Preferred Qualifications

• 3+ years of performance metrics, process improvement or lean techniques experience
• Our inclusive culture empowers Amazonians to deliver the best results for our customers.
• If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
• If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Details

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