Area Manager, Fulfillment Center Operations

Role overview

Key responsibilities

• Promote safety and wellbeing.
• Analyze performance and implement corrective actions to maintain quality, productivity, and business results across shifts.
• Lead and support a team, handle administrative duties, and build a strong team culture.
• Recommend process improvements to optimize operations and customer service.
• Collaborate with managers to standardize shift processes.
• Maintain site safety and process efficiency; manage daily operations, escalations, improvements, and contingency planning.
• Work with teams and external partners to meet customer demand and targets; analyze metrics and discuss technical improvements with engineers.

Basic qualifications

• At least 2 years of employee and performance management experience.
• Bachelor's degree or equivalent, or at least 2 years of Amazon blue-badge/FTE experience.
• Able to work flexible schedules, shifts, and work areas, including weekends, nights, and/or holidays.

Preferred qualifications

• At least 1 year of experience with performance metrics, process improvement, or Lean techniques is preferred.

Schedule

• The position involves shifts and a flexible schedule, including weekends, nights, and/or holidays.

Workplace

• The role is based at an operational site.