Area Director
Role Overview
Leads daily store operations across departments and coaches managers and employees to deliver customer service and maintain an effective store environment.
The role includes supporting a new store opening and managing day-to-day retail operations.
Key Skills for This Role
Full Job Posting
About Simons
Simons is a fashion retailer known for distinctive stores, exclusive collections, and established and emerging brands.
Area Director
Leads daily store operations across departments and coaches managers and employees to deliver customer service and maintain an effective store environment.
The role includes supporting a new store opening and managing day-to-day retail operations.
Responsibilities
- Lead and coach managers and employees, develop merchandising skills, and build a high-performance team focused on customer engagement.
- Train employees to deliver the company's customer service experience in a fast-paced retail setting.
- Align store operations with the company's fashion vision; maintain displays, optimize inventory, and collaborate with the buying team.
- Oversee security, stock handling, and tailor shop departments and resolve operational issues.
- Analyze weekly reports and sales and employee performance, implement improvements, schedule staff, and manage time-off requests and coverage.
Requirements
- 7–10 years of retail experience, including at least five years in a leadership role.
- Bachelor's degree or equivalent required; bilingualism is an asset.
- Leadership experience supporting large cross-functional teams in a fast-paced retail environment.
- Business and financial acumen, including analyzing metrics and performance reports to improve processes.
- Comfort using and adapting to technology.
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