Arabic Speaking Patient Coordinator
Skills
About This Role
Company Overview
At DNA Health & Wellness, we are pioneering the future of healthcare.
We are a premier health and longevity clinic in AbuDhabi, dedicated to advanced preventive medicine, aesthetic therapies, and premium patient experiences.
We are currently seeking a dynamic, highly professional, and skilled **Arabic Speaking Patient Coordinator** to join our elite multidisciplinary team.
Job Overview
The Patient Coordinator will play a key role in managing patient relationships, ensuring consistent follow-up on treatment plans, and delivering an exceptional patient experience.
This role requires excellent communication skills, strong sales awareness, and the ability to build long-term patient trust and engagement.
Key Responsibilities
- Follow up with patients regarding ongoing treatments, including IV therapies, health screenings, wellness plans, and other services
- Coordinate patient appointments and maintain regular communication throughout their treatment journey
- Provide personalized support and answer patient questions professionally and empathetically
- Promote additional relevant services and wellness programs through cross-selling and patient education
- Track patient progress and ensure high levels of patient satisfaction and retention
- Maintain accurate patient records and update CRM/systems accordingly
- Collaborate closely with medical and administrative teams to ensure seamless patient care
- Handle inbound and outbound patient calls in a professional manner
Requirements
- Fluent in both Arabic and English (spoken and written)
- Previous experience in patient coordination, customer service, healthcare, wellness, or sales is preferred
- Strong interpersonal and communication skills
- Confident speaking with patients over the phone and in person
- Sales-oriented mindset with the ability to identify patient needs and recommend suitable services
- Highly organized with strong attention to detail
- Ability to multitask and work in a fast-paced environment
- Experience with CRM or clinic management systems is an advantage
- To apply, please submit your CV - recruitment@dnahealthcorp.com.
Application Question(s)
- How soon you can start?
Experience
- Patient Coordinator : 2 years (Preferred)
Language
- Arabic (Required)
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