Arabic Speaking Debt Collector
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Swapp operates a car subscription platform that provides a digital, flexible, and cost-effective alternative to traditional car buying or leasing. The company focuses on making vehicle access simpler and more convenient through subscription-based services.
Key Skills for This Role
Full Job Posting
Overview
Swapp operates a car subscription platform that provides a digital, flexible, and cost-effective alternative to traditional car buying or leasing.
The company focuses on making vehicle access simpler and more convenient through subscription-based services.
Swapp leverages technology to streamline the customer experience, from selection to payment and ongoing service.
Team members contribute to a modern mobility solution that emphasizes affordability, ease of use, and customer satisfaction.
About The Role
This is a full-time, on-site Debt Collector role based in Dubai, JLT.
The Debt Collector will be responsible for contacting customers regarding overdue accounts, negotiating payment arrangements, and ensuring timely cash collection in line with company policies.
Daily tasks include calling or visiting customers, maintaining accurate records of interactions, clarifying disconnects and closing payments.
The role requires collaborating with finance, legal and customer service teams to resolve payment-related issues.
Qualifications
- Strong Debt Collection and Cash Collection skills, with the ability to handle sensitive financial conversations professionally.
- Excellent Communication skills in Arabic (near native or native) and English, including clear verbal and written communication and active listening abilities.
- Solid Computer Literacy, with experience using spreadsheets, CRM or collections software, and basic office applications.
- Basic understanding of Finance principles related to billing, invoicing, and account reconciliation.
- Attention to detail, strong organizational skills, and the ability to manage multiple accounts simultaneously.
- Proven ability to work on-site in a team-oriented environment and meet collection targets and deadlines.
- Relevant education in business, communication, or a related field is an advantage.
- We're looking for someone with
- 3–8 years of experience in collections, recovery, customer service, telesales, or a similar role
- Strong communication and negotiation skills
- Confidence handling customer conversations
- Good organizational skills and attention to detail
- Ability to manage multiple cases and priorities
- UAE market experience is a plus
- What we offer
- Competitive salary package
- Performance-based incentives
- Career growth opportunities within a growing company
- Supportive and collaborative team environment
- Exposure to international operations and customers
- If you're looking for a role where your efforts directly impact business results and customer outcomes, we'd love to hear from you.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Swapp
Customer Support Representative
Dubai, UAE
Company Description Swapp provides a digital platform for car subscriptions that offers a flexible and cost-effective alternative to traditional car buying or leasing. With a focus on innovation and convenience, Swapp en
Logistics Coordinator
Dubai, UAE
Hiring Need We are currently looking to hire two Logistics Coordinators: One focused on Handbacks (vehicle returns and collections) One focused on Service Requests (handling ongoing operational requests and coordinatio