AR Follow Up Specialist

• Following up on unresolved claims.
• Make phone calls and use insurance company websites to check on claim status.
• Identify why payment has not been received from the payer.
• Take appropriate actions to resolve issues in a way that results in payment and/or complete closure of insurance balance.
• Follow up on patient balances as assigned.
• Other duties as assigned.
• 2+ years A/R follow Up (Insurance Collections)

is required

• Medical billing experience is helpful.
• Hospital claims experience and healthcare receivables experience preferred
• Problem solving, research, organization, detail oriented
• Flexibility to work on competing priorities
• Able to work independently, identify patterns, make informed decisions
• Correctly identifying root causes to determine appropriate actions and outcomes
• 2+ years Office experience in which problem solving and research were major keys to success.
• Prior computer experience is required.
• Ability to completely and concisely summarize important details in account notes
• Excellent verbal communication skills are a must.
• Remote and Hybrid positions require a home internet connection that meets the company’s upload and download speed criteria.

• 401K (100% match for the first 3% & 50% match for the next 2%)
• 15 days of PTO
• 7 paid Holidays
• 2 Floating holidays
• 1 Elevate Day (floating holiday)
• Pet Insurance
• Employee referral bonus program
• Teamwork: We believe in teamwork and having fun together
• Career Growth: Gain great experience to promote to higher roles