Applications Technical Trainer

About KLA

Responsibilities

• In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
• The Applications Technical Trainier main responsibility will be to instruct SPTS customer service engineers and process engineers how to run SPTS process applications on SPTS modules. The instructor will be required to analyse the knowledge required by the field team and build structured training courses to meet these requirements. In addition to training SPTS engineers, training will also need to be delivered to SPTS customers. Customer training may be delivered at the KLA training facility or at the customer site so some international travel will be vital, as well as working closely with the SPTS engineering teams to develop applications training for new products. As well as face to face training, a key element will be partnering with the multimedia team to develop online training courses and AR/VR applications. There may be a requirement for the instructor to deliver applications training on a range of SPTS products.
• Teaching employees and customers service classes on applications principles.
• Understand and integrate various instructional delivery techniques to engage students, with required cultural sensitivity to deal and work with global students.
• Identify gaps and areas of improvement in existing techniques. Develop new BKMs (Best Known Methods) as needed.
• Audit and mentor junior and guest instructors to improve overall instructional delivery skills and curriculum standards to ensure the latest guidelines/templates are consistently implemented
• Maintain existing curriculum by implementing Tech talks
• Understand and apply various LKS (Learning Knowledge Service) guidelines and BKMs used to develop courseware inclusive of Task lists, Exams, Lab Practical’s, Homework’s, Instructor Guide and Student Guide.
• DCRs (Document Change Requests) to ensure application procedures are accurate and current
• Review and redline existing docs for content accuracy; edit existing docs that have been redlined
• Format and write new documents
• Provide first level support to field as Technical Support equivalent
• Has experience of applications techniques with semi-conductor vacuum equipment
• Educated to PhD/MSc Level in a science or related subject is desirable and Bachelors degree will be considered with related experience
• Proficient in Instructional Techniques and Design is desirable
• Occasional domestic and international travel, including to the United States, may be required as part of this role
• What we will offer you?
• KLA benefits package includes:
• Annual leave starting at 25 days (plus bank holidays), contributory pension scheme, cash health plan, cycle to work scheme, global bonus plan, share scheme, rewards scheme, life assurance, generous shift allowance and overtime premiums.