Service Sales Manager

Work with regional account teams and other KLAS organizations to identify customer needs and develop new business opportunities across core services, enhancements and Pro Systems.

Negotiate and manage the renewal and expansion of service contracts at key customers.

Drives regional team to meet objectives while ensuring that sales activity is positively reflected in customer satisfaction.

Explain, promote, and support commercial strategy to senior division management.

Document and follow KLAS and KLA Finance processes related to deal creation, approval, quotes, negotiations, deal closure, and operationalization.

Research and develop strategic sales growth plans with senior KLAS staff and team.

> 10 years semiconductor equipment or other industrial or capital equipment experience

Proven results with direct customer sales or other related experience

Strong business acumen and technical selling skills

Strong understanding of financial, legal, and marketing fundamentals

Advanced Excel/PowerPoint capabilities; including presentation skills.

Strong financial/mathematical modeling skills with ability to deep dive but still maintain high-level vision/strategy.

Excellent interpersonal and communication skills, ability to turn non-specific goals into concrete tasks, and influence peers in other organizations to accomplish objectives.

Demonstrated experience managing internal and customer hierarchies.

Practical working knowledge of industry recognized sales processes.

BA/BS; MBA or equivalent experience

Domestic/International travel required anywhere from 10 to 25% as required by business needs

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Total Rewards

Base Pay Range: $151,300.00 - $257,200.00 Annually Primary Location: USA-TX-Austin-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

Equal Opportunity Statement

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.

For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.