Applications Analyst

Job Description Summary

Operational Roles & Responsibilities

• Implement, configure, maintain, support, monitor, and enhance medical applications, including the EHR system and other medical solutions, to ensure they are fit for purpose, reliable, efficient, effective, secure, and achieve intended benefits.
• Provide training and guidance to end users on the effective use and management of medical applications.
• Ensure medical applications comply with best practices, regulatory requirements, enterprise architecture standards, governance programs, and cybersecurity policies.
• Manage engagements with contracted vendors for medical application support, managed services, or professional services to meet scope, time, cost, and quality constraints.
• Investigate and resolve medical application-related incidents in compliance with organizational policies and procedures.
• Fulfill medical application-related service requests in compliance with organizational policies and procedures.
• Evaluate and process IT demand requests involving medical applications and support fulfillment of approved requests following the IT project management framework.

Education and Experience

• Bachelor's degree in Information Technology or a relevant field.
• No minimum years of experience required.
• Working knowledge of at least one relevant EHR or ancillary medical application is required.

Preferred Certifications

• Certifications relevant to the Electronic Health Record (EHR) system and/or ancillary medical systems adopted by the organization are preferred.
• Certified Healthcare Technology Specialist (CHTS).
• Certified Associate in Healthcare Information and Management Systems (CAHIMS).
• Certified Professional in Healthcare Information and Management Systems (CPHIMS).
• Project Management Professional (PMP).
• IT Infrastructure Library (ITIL).

Language Requirements

• English: Fully proficient.
• Arabic: Not required.

Functional Competencies

• System Maintenance and Enhancement.
• Business Requirements Definition.
• Acceptance Testing.

Core Competencies

• Excellence.
• Integrity.
• Accountability.
• Cybersecurity.
• Person-Centered Care.

Compensation and Work Pattern

• Salary: SAR 9,000 per month.
• Location: Khobar, Saudi Arabia.
• Work Pattern: Full-time, in-person.