Application Sys Analyst II

Assist with the design, build, and maintenance of MyChart, Care Everywhere, Haiku/Canto, and EpicCare Link.

Configure core features such as appointment scheduling, patient messaging, billing tools, proxy access, and referral workflows.

Perform routine system maintenance and support upgrade activities.

Work with senior analysts, IT teams, and operational stakeholders to gather requirements and translate them into functional build.

Support communication between technical teams and end‑users to ensure alignment and clarity.

Contribute to project tasks related to quarterly upgrades, new feature implementations, and third‑party integrations.

Assist with documentation, testing, and timeline tracking.

Provide support to end‑users and help resolve escalated Help Desk tickets.

Participate in developing training materials and processes to reduce recurring issues.

Ensure system configuration follows HIPAA and organizational security standards.

Monitor system performance and report potential issues to senior team members.

Applicants should have build experience in at least one of these Epic applications - MyChart, EpicCare Link and/or Care Everywhere.

Job Requirements Application Analyst IIOverview Our Web & Mobile Applications team supports the design, configuration, and ongoing optimization of Epic’s MyChart, Care Everywhere, Haiku/Canto, and