Application System Analyst II - Epic Willow Ambulatory

Role overview

Responsibilities

• Analyzes, designs, develops, tests, and supports assigned applications.
• Tracks operational issues and questions; provides advanced end-user support and technical guidance to less experienced personnel.
• Conducts application and impact analysis for new applications, processes, and changes.
• Develops testing scripts, participates in testing, and recommends alternatives for development and support initiatives.
• Prepares application documentation, analytical reports, specifications, training manuals, and status reports.
• Participates in project planning, estimates, staffing discussions, and cost justifications.
• Designs applications through change management and user development request processes.
• Prepares operations documentation, programming specifications, and clinical application policies and procedures.
• Teaches application functionality and process changes to end users and trainers.

Education and experience

• A bachelor’s degree in a health, science, or business field, or equivalent professional experience, is required.
• Three years of progressively responsible information applications experience, including one year of programming or applications analysis, or equivalent business analysis, is required.
• Provider, clinician, or ancillary-services implementation experience as a subject matter expert or super user may substitute for the stated experience.
• Healthcare-environment experience is preferred.

Knowledge and abilities

• Demonstrates analysis and problem-solving competence, including user relations, data gathering, and management information applications.
• Can develop technical specifications and understands problem analysis, hardware/software configurations, application integration, and business-process impacts.
• Can coordinate project-team activities, delegate tasks, and review work.
• Effective communication, customer service, organization, and end-user teaching skills are necessary.
• Follows application security and control procedures and applicable departmental, vendor, and regulatory standards.

Recommended certifications

• Epic Willow Ambulatory certification is recommended.
• Epic Willow Inventory certification is recommended.

Compensation

• Pay range is $33.36–$46.70 per hour.