Application Support French Language

Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion. The world is how we shape it.

Job Description

Total Experience Expected: 04-08 years

Mandatory Requirements:

Educational background or initial exposure in IT, Computer Science, or related

Language Skills:

French: Fluent (Read/Speak/Write) – Essential for daily communication with stakeholders and analyzing technical runbooks.

English: Working proficiency

High learning agility, autonomous learning and continuous skill development

Strong curiosity and a methodical troubleshooting mindset.

Good functional knowledge and business acumen

Desirable Requirements:

Basic SQL Knowledge: Ability to run simple database queries to investigate data anomalies during ticket analysis.

Retail & Supply Chain Exposure: Prior exposure to Retail, Supply Chain functional processes

Technical Environment Familiarity: Basic familiarity with IT support concepts and ticketing tools (e.g., Jira), analytical skills.