Application Specialist, Pharmacy Informatics
Role Overview
Use healthcare, business, and InterSystems product knowledge to support successful, standard, and timely product contracting and implementation.
Serve as the pharmacy subject matter expert for the TrakCare Medications Management module.
Key Skills for This Role
Full Job Posting
Role overview
Use healthcare, business, and InterSystems product knowledge to support successful, standard, and timely product contracting and implementation.
Serve as the pharmacy subject matter expert for the TrakCare Medications Management module.
Responsibilities
- Understand customer processes, assess solution fit, and advise on implementing the standard solution early.
- Help customers maximize solution benefits while keeping customer-specific work to a minimum.
- Coordinate customer-specific matters with relevant business teams and keep current with product releases.
- Conduct customer training, workshops, and presentations.
Essential experience
- At least 3 years of healthcare experience and a good understanding of clinical processes.
- Hospital pharmacy role experience and experience with EMR systems.
- Experience with medication management, hospital information, patient administration, and clinical information systems.
- Experience contributing to multidisciplinary teams, writing functional documents, and business process mapping.
- Knowledge of information systems; strong customer interaction and communication skills.
Education and training
- University degree in Pharmacy and a clinical specialty.
- Proficiency in English.
- Experience in EPIC or another EMR system is listed under education and training.
Desirable experience
- Stakeholder communication across healthcare organizations and software implementation experience are desirable.
- Customer-facing IT services, application or configuration specialist experience, and change management experience are desirable.
- Good computer skills and software testing experience are desirable.
Customer travel
- The role requires customer-site visits and may involve regular project travel, with up to five days away from home each week.
About InterSystems
InterSystems provides data technology for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries.
The privately held company was established in 1978 and is headquartered in Boston, Massachusetts.
About InterSystems
Provider of data technology platforms for healthcare and enterprise.
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