Application Functional Specialist
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Key skills for this role
About the Role
Our client, a leading organization in the Oil and Gas sector based in Dubai, United Arab Emirates is seeking a dedicated and highly motivated Application Functional Specialist to join their permanent team.
Key Skills for This Role
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Overview
Our client, a leading organization in the Oil and Gas sector based in Dubai, United Arab Emirates is seeking a dedicated and highly motivated Application Functional Specialist to join their permanent team.
Key Responsibilities
- Provide day-to-day operational support for Oracle applications, including Inventory/Warehouse Management, Purchasing & Advanced Procurement, Enterprise Asset Management, HRMS, and custom modules.
- Support system testing, UAT, solution reviews, and manage change requests for bug fixes and enhancements.
- Handle user account management for Oracle ERP and ensure appropriate access, security, documentation, and training.
- Support all company applications, ensuring optimal usage and user adoption.
- Collaborate with business teams to improve processes, recommend system functionalities, and conduct workshops for cross-functional issues.
- Monitor application usage, identify improvements, and implement system enhancements with proper business justification.
- Coordinate with vendors and external consultants for issue resolution and system updates.
- Manage small to medium IT projects from requirements gathering to execution in line with company policies.
- Ensure compliance with IT policies, including ITIL (Change, Incident, Problem Management) and project management standards.
- Maintain system knowledge, track new developments, and enhance system value to the business.
- Act as the focal point for ERP/ISO audits, including documentation and corrective actions.
- Provide advanced onsite and remote support for all company applications and related systems.
- Bachelor's degree in IT or related field with 10+ years of IT experience, including 5+ years in user-facing functional consulting.
- Strong ERP functional expertise (Oracle preferred), particularly in Purchasing, Sourcing, Procurement Contracts, Inventory, Warehouse Management, and Enterprise Asset Management.
- Familiarity with Oracle Time & Labour and HR modules is an advantage.
- Valid UAE driving license.
- Knowledge of ITIL processes and modern project methodologies (e.g., Agile) is a plus.
- Exposure to RPA, AI tools, Oracle database programming, and integrated/non-ERP applications is advantageous.
- Oil & gas industry experience and understanding of supply chain, finance, and HR processes preferred.
- Strong problem-solving, communication, and stakeholder management skills, with the ability to lead workshops.
- Proficient in SQL, relational databases, and tools like MS SharePoint.
- To provide support services on the implementation, integration and on-going administration of all the Company systems and applications.
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