Analytics Manager

Job purpose

Key accountabilities

• Design and maintain a connected KPI tree with a North Star and primary and secondary KPIs for each function; assign each KPI an owner, certified definition, and clear linkage.
• Own analytics for annual and quarterly planning and build driver-based models to simulate targets and test alignment to company targets.
• Run scenarios for leadership and Finance and defend assumptions.
• Own monthly and quarterly performance reports, explaining material misses or beats with drivers and recommended actions.
• Set quarterly data-backed priorities for functions, track recommendation adoption and KPI impact, and design experiments and post-launch measurement.
• Enforce certified metrics, definition control, and dashboard hygiene; ensure leadership forums use certified numbers.
• Hire, coach, and grow analysts; review work for logic and quality; write role scorecards and SOPs and assign business-function partners.
• Run demand intake and prioritization so the team focuses on high-value work rather than ad hoc requests.

Must-have qualifications

• 6–8+ years in analytics, including 2+ years leading analysts.
• Experience in a scaled consumer marketplace or two-sided platform, such as travel, rideshare, delivery, or e-commerce, at scale-up stage.
• Owned a KPI framework, planning models, and executive-level performance reviews; built or matured an analytics function beyond reporting.
• Advanced SQL and BI tools such as Metabase or similar; BigQuery is preferred.
• Strong forecasting, scenario modeling, variance analysis, and experimentation skills.
• Strong written and spoken English with board-ready communication.

Personal qualities and preferred experience

• Business-first approach, credibility to challenge senior leaders using evidence, high standards for accuracy, coaching orientation, and calm under pressure.
• Arabic, GCC or MENA market experience, and experience scoping data science use cases are nice-to-haves.