Analyst, Workday Experience

Role overview

Workplace

• The role is based in the Toronto office and requires working onsite five days per week.

What you'll do

• Provide technical support for advanced Workday report writing and internal user support.
• Troubleshoot issues through root-cause analysis and help resolve them.
• Assist with testing business processes, system modifications, and updates; support functional leads with escalations.
• Track support requests and identify ways to streamline or automate work, improve performance, and reduce risk.
• Maintain testing documentation and training materials, and participate in HR special projects.

What you bring

• At least 1 year of hands-on Workday HCM support, configuration, or administration experience.
• Bachelor’s degree or relevant certification in Human Resources, Information Systems, Business, or a related field.
• Strong Workday HCM configuration, business-process, and security knowledge, plus experience in at least one additional listed Workday module.
• Understanding of HR functions and systems; analytical, troubleshooting, and problem-solving skills.
• Experience gathering business requirements, conducting gap analyses, mapping processes, and documenting enhancements.
• Familiarity with SQL and relational databases; strong communication, organization, collaboration, attention to detail, and prioritization.

Compensation

• For candidates based in Ontario, the expected salary range is CAD $65,000–$80,000; the posting does not state the compensation cadence.
• Base salary may vary based on experience, education, location, and skills.

Benefits

• Benefits include physical, mental, and financial wellness support, paid parental leave, telemedicine, and mental wellness support.