Analyst - Technical Operations Strategic Planning

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Job overview and responsibilities

• As an Analyst - Tech Ops Strategic Planning, you will support the development and execution of aircraft maintenance strategies that maximize fleet availability, optimize maintenance schedules, and improve overall operational efficiency.
• Working alongside fleet portfolio owners and cross-functional partners, you will analyze maintenance requirements, identify trends, support long-term maintenance planning efforts, and contribute to strategic initiatives that balance aircraft utilization, maintenance compliance, and cost objectives.
• Support the creation, maintenance, and implementation of long-term airframe maintenance plans
• Perform data mining, trend analysis, and forecasting to support maintenance planning decisions
• Analyze aircraft maintenance schedules, operational constraints, and resource availability to identify opportunities for optimization
• Assist in evaluating maintenance strategies through scenario analysis and quantitative modeling
• Develop reports, dashboards, and presentations that communicate insights and recommendations to stakeholders
• Track and report key performance indicators to support continuous improvement initiatives
• Collaborate with Planning, Engineering, Records, Maintenance Programs, Supply Chain, and Maintenance Operations teams to resolve planning issues and implement strategic initiatives
• Support special projects focused on improving maintenance planning processes, aircraft availability, and operational performance
• Maintain planning tools, databases, and analytical models used to support fleet maintenance strategies
• NOTE: This position is based at the CSC-Willis Tower, located in Chicago, IL, and is considered a hybrid work schedule, with three days in the office per week.

What's Needed to Succeed (Minimum Qualifications)

• Bachelor's degree in Engineering, Mathematics, Statistics, Supply Chain/Logistics, Business or related field, or equivalent work experience
• 1+ years of experience using data analysis and quantitative problem-solving techniques
• Strong analytical and critical thinking skills with the ability to identify trends, solve problems, and make data-driven recommendations
• Basic understanding of forecasting, modeling, or operational analysis concepts
• Proficiency in Microsoft Excel, including data manipulation, formulas, pivot tables, and reporting
• Strong written and verbal communication skills with the ability to present information clearly and effectively
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Demonstrated ability to work independently as well as collaboratively within cross-functional teams
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Reliable, punctual attendance is an essential function of the position.
• Successful completion of interview required to meet job qualification.

What Will Help You Propel from the Pack (Preferred Qualifications)

• Internship or professional experience in planning, strategy, analytics, maintenance, operations, supply chain, or a related field
• Experience working with large datasets and data visualization tools such as Spotfire, Tableau, or Power BI
• Familiarity with airline operations, maintenance planning, or technical operations environments
• Basic SQL or programming experience
• Experience creating dashboards, reports, or analytical models
• Self-starter with intellectual curiosity and a passion for continuous improvement