Analyst, System and infrastructure operations, maintenance and development
Role Overview
Supports IT efficiency through systems and infrastructure operations, maintenance, and development.
Designs, administers, maintains, upgrades, and tests business solutions, networks, management systems, programs, and database servers.
Serves as a systems and quality assurance specialist for the unit, clients, and practitioners.
Key Skills for This Role
Full Job Posting
Role overview
Supports IT efficiency through systems and infrastructure operations, maintenance, and development.
Designs, administers, maintains, upgrades, and tests business solutions, networks, management systems, programs, and database servers.
Serves as a systems and quality assurance specialist for the unit, clients, and practitioners.
Core responsibilities
- Diagnose issues involving controls, quality assurance, and large-scale deliveries or rollouts; recommend improvements and implementation plans.
- Establish and implement quality assurance strategies for complex business solutions.
- Help clients define needs and analyze data to inform IT solution and best-practice decisions.
- Develop quality assurance execution strategies, define scope, and write procedures and guidelines.
- Analyze risks; write complex reports and test cases; recommend solutions and guide implementation.
- Oversee action plans to address issues and represent the sector in quality assurance discussions.
- Guide work, coordinate across stakeholders, and help resolve complex problems.
Qualifications
- Bachelor's degree in a related field.
- At least six years of relevant experience; other combinations of qualifications and experience may be considered.
- Knowledge of French is required.
- The work calls for extensive, in-depth knowledge of the discipline and complex initiatives.
Benefits
- Offers a competitive salary and annual bonus, flexible vacation, a defined benefit pension, group insurance, telemedicine, and eligible health and wellness and telework-equipment reimbursement.
Work arrangement
- The posting is identified as hybrid.
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